ComplaintsforEconolodge
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Complaint Details
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Initial Complaint
01/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I paid $53.50 online through Priceline (******** Forces Travel) for one room for one night (10/18/2023) at the Econolodge in *********, **. At the hotel, they swiped my card, I assumed it was for the deposit, but I was charged $46.48 which was never refunded. The second charge was under the name Travelodge in *********, but the Econolodge had recently switched to the Travelodge (the sign and wifi were still called Travelodge). They are the same hotel and I was charged both prices for one night. It is fraudulent on their behalf.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.