ComplaintsforS. J. Denham, Inc.
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Complaint Details
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Initial Complaint
09/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
my car has been pushed around since i dropped it off 2 months ago, I was told by ***** that he has been in contact with me about every 2 days and has about 30 notes in my file, well yeah because i called to find out what was going on. I am extremely disgusted with his customer service skills and the lack of communication from this facility. I have asked for a rental/loaner car since this is something on their end and not on mine and they wont agree because I don't have rental insurance through my insurance. I have requested a call from the manager and I have yet to hear back from her.Initial Complaint
03/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Last month I took my **** 500 to above mentioned dealership to fix gas flow problems. They fixed something else to the tune of $3500 but did not fix original problem. We asked them to check fuel filter it fuel injector but they wouldnt. Problem started again immediately They want to charge me $380 for test drive to see if they fixed problem they didnt so I dont feel I should pay
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.