ComplaintsforPalm Beach Tan Redding
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Complaint Details
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Initial Complaint
11/26/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I cancelled my tanning account with this company at the end of July ********************************************************************** their tanning bed despite my repeatedly saying my skin is sensitive. The associate set the intensity and duration of the tanning bed I used and caused second degree ***** to more than 50% of my body. Palm Beach Tan of Redding, CA continued to draft EFT payments from my bank account into September 2023 despite my account with them being closed. I had to file a complaint through my bank to get my money back. Cancelled my debit card and had to wait to access my money until my new card arrived. When I confronted the business about the illegal taking of my money in August and September 2023 they said it was because my account with them was paused not closed at the time, despite confirming closure back in July 2023. Palm Beach *** charged my account again on November 15th 2023 without authorization. My bank said they will investigate but that I should talk to the business who keeps doing this. Please advise on how I could make Palm Beach Tan of Redding, CA stop ripping me off. Thank you!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.