9 Customer Reviews
Review from Terri W
1 star11/07/2024
I was so excited to receive my clothes. The picture and the clothes are not the same at all! Very deceiving and now Im out Almost $200 for VERY poor quality clothing that I can bor use as gifts.Review from Connie S
1 star11/06/2024
Big Time SCAM!!! I never received the order and they said they sent it twice!! Now they only want to send me a partial refund. This has been going on for months now!! No idea how I ever even placed this order!! I thought I was ordering from *****! Their website needs to be taken down!Review from Jeannette A
1 star09/30/2024
I was trying to return partial of my order! I was 12 calendar days over than the return policy! The items are brand new they sizing is incorrect than whats stated online! Items are still selling on there site meaning they could extend there policy! Ive tried to communicate with them multiple times about my either exchange or refund, even store credit I was willing to give it an opportunity again! Instead ***** and ******* have been rude and unhelpful! Worst company to ever buy!
Clothing Shop Online Response
10/04/2024
Hello *********,
Thank you for taking the time to review your recent shopping experience with us. We are sorry to hear your displeasure with our return policy. Our 100 day return policy, is designed to ensure that we can process refunds efficiently and maintain the highest standards of service for all our customers. Unfortunately, we are unable to extend this window as it is dictated by the timeframe we have to process a refund to the original payment method. Additionally, our return page states that we only offer exact replacements (no exchanges) or refunds, and any discrepancies should be reported within 72 hours of receiving your order.
We regret that we cannot make exceptions to this policy, as it is in place to ensure fairness and consistency for all our customers. We truly appreciate your understanding in this matter.
Best regards,
Clothing Shop OnlineReview from Ted G
1 star07/15/2024
Purchased three t-shirts from them. The seams started coming unraveled by the end of the first week after a single wash. After expressing my disappointment with my purchase, their response was the following:We are very sorry to hear you were unhappy with the garment as items that have been printed, washed, decorated, and/or altered are not eligible for a refund or replacement.I am not looking for a refund, but an exchange would have been nice. Instead I received reasons to never visit their store again and write this rescue. Buyer beware, please read the reviews!Clothing Shop Online Response
08/06/2024
Hello ***,
We appreciate you taking the time to share your feedback regarding your recent shopping experience. We regret to learn of your dissatisfaction with our return policy. Our policy of not accepting worn, washed, or altered items is in place to maintain the quality and hygiene of our products for all customers.
Your insights are invaluable to us as we continually strive to enhance our services and policies. Thank you for your contribution to this ongoing process.Best regards,
Clothing Shop OnlineReview from Steve S
1 star04/08/2024
Product came with a hole, they refused to exchange or refund. Scammy company. Horrible customer service. Stay away!!!!!!!Clothing Shop Online Response
04/24/2024
Hello *****,
Thank you for taking the time to review your recent shopping experience with us. We are sorry to hear your displeasure with our return policy. To ensure the quality and hygiene of our products for all customers, we do not accept items that have been worn, washed or altered, this includes putting cologne on the garments. Should we have been contacted prior to doing so, we would have gladly accepted the garment(s) back for a refund or replacement.
We are always analyzing our reviews to further improve our services/policies. We thank you for taking the time to provide feedback on your experience.
Best regards,
Clothing Shop OnlineReview from Paula B
5 stars06/02/2023
******** is flooded with ads for clothing companies which say they are based in *** but are actually just fronts for cheap, *****-made goods. In any given day, I see the same clothing with 4 or 5 different company names. The websites are exactly the same but with different names. They're obviously scamming **. Today the first ad I saw on ******** was for "Gavya, clothing for the mature woman". It was identical to others I saw yesterday. I used ****** to search for "Better Business Bureau GAVYA" and the link to this page was #1 on the list. There is nothing here related to *****. Unfortunately people posting negative reviews aren't taking the time to look at THIS company's information and giving them an awful rating.I've not purchased from this company but their website is obviously not affiliated with the current glut of ******** ads. I hope people take more time to research before harming another company's reputation.Review from Amy C
1 star11/30/2022
This site is a scam. Their discount codes do NOT work. It 'looks' like the promo applies in the cart, but once checked out, the discount is not there - and you pay full price. Then, if you are finally able to contact a human, they tell you they can't refund the discount amount. Instead, they gave me another code to use later. But THAT one also didn't work. The same thing happens. You see the price with the promo deducted, but during 'checkout' it goes away. And they make it VERY difficult to contact anyone. Also, if you need to return something, forget about it... The website brings you around in circles. Stay away.Review from Carmen G.
1 star08/04/2022
Purchased red gildan heavy cotton long sleeve shirt women size large & size did not reflect a large for women. I compared to other cotton long sleeve *********** was of poor quality. Im out of almost $13.00. Call the rep and she apologized but with no offer of anything. Even though informed will not do business with them again & will post reviews online for any future customers that would like to consider to use them.Review from Shari D
1 star12/11/2021
Not even one star would be appropriate. My order ( now two months ago) never showed and they deny the request for a refund. Scam.
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