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Complaint Details
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Initial Complaint
12/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Today, 12/15/22, I received a PayPal massage asking me to pay $558.99 in 24 hours. This is a scam not have any business with this companyInitial Complaint
08/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was in a car accident in April 2022. There is a police report that clearly states it was the other party's fault. The other party drove into the back of my car. They were driving a rental car (rented by Dirt Cheap Car Rental). The rental company directed me to their claims company (Linda King). Every interaction with ********************* at Linda King is absolutely disrespectful. She hardly ever returns phone calls or emails. I have reached out so many times trying to move this claim along. I have provided all information necessary that she has requested for the claim. I have not heard back from her, and every time I call the Linda King ****** they are not helpful and incredibly rude. It has now been 6 weeks since I sent all of my information to her about the accident, and I have still not heard any updates on this claim. This company is incredibly rude, unprofessional, and disrespectful in every interaction and I have the correspondence to support it.Business response
08/17/2022
Hello ******,
In response to the below complaint
(below you will see our interaction) the issue is there is another party involved. ***************************** is one of the parties involved however we must wait by ********** law for all parties to present their damages before anything can be done.
It was explained to ********************** many times. It was even suggested for her to go through her own insurance and once resolved we will reimburses her insurance company the prorated amount.
We simply cannot change ********** law therefore unfortunately she must wait if she decides to go through us.
Thank you
*********************
Chief Executive Officer
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