ComplaintsforCalifornia Bank & Trust
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Complaint Details
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Initial Complaint
08/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I applied for a refinance through ***************************** and *************************. Their materials suggested that I could get a refinance with no-cash-at-close and sent many flyers to my house to seek my business. I had extensive email communications with ***** about applying for this refinance and everything seemed good. I submitted my application and was approved for underwriting. They asked I pay a $850 appraisal fee and I paid it. I received an email later that they couldn't proceed with my application, therefore wasting my money. The reason they couldn't proceed was a detail I disclosed in the initial application and I was upset ******* or ***** did not catch it. I couldn't really afford the $850 and only went forward because I wouldn't have to pay money at close. I tried calling and emailing ******* and ***** about a refund, but I received no response. I want other consumers to be aware of this potentially predatory behavior and lack of due diligence by ******* and *****.Initial Complaint
01/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Email broken and phone broken, This is for coroporate , I have been a part of your organiztion every since i was a baby, My name is ****** Anngerette ************************** Anngerette ************************** Anngerette *******, please tell your children they can no longer live off of the only *************************** in the world anymore, they have been trying to destroy my life for money.this is been going on my whole, it needs to stop so i can live, a real family a real husband a real home for once in my life.I do not want to die and i do know ;my value. Hire real people with real problems.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.