ComplaintsforOAN One America New Network
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Complaint Details
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Initial Complaint
04/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In approx Mar 2023 I subscribed to *** for a one year subscription to *** ********* for approx $53.89. I was unable to ever get on *** Live and asked them to cancel my order and refund my money (to the best of my knowledge was never refunded and the "service" was never provided). I just received a bill from my credit card company today (16 Apr 24) for $53.89 for "*** Herring Network ************ CA". I contacted *** today several times and had written text conversations with their their folks. I explained in detail that I cannot log into *** live and asked for the service they billed me for but have never provided. On both occasions, the *** help folk simply terminated the conversation and send me a request that I pay them additional money and commit to $55 a month thereafter to help me. Since I had previously asked them to provide me the service (which they never did) or refund me the money I had provided in 2023 (which they never did), we had no contract and the billing on 13 Mar 2024 is fradulent. Request I receive a full refund of my money and that I never receive a billing again from this company.Initial Complaint
05/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On April 3, 2022 I signed up for a TRIAL of OAN LIVE. They just sent me an email stating that my trial ends on May 3, 2022 however there is no place I can cancel. They lied. The original for allows you to cancel in 30 days. I DO NOT WANT WHAT THEY HAVE TO OFFER. It isn't until you sign up that you find you can't watch what you want, when you want. This is sleezy. I want my money back and the offer cancelled. Crooked people.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.