ComplaintsforTestSD.io
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Complaint Details
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Initial Complaint
01/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
My daughter was directed to Testsd to be tested for Covid 19 at their testing facilities. She went in on the morning of Tuesday, January 10th and was told they were behind but she would have results in no less then 5 days. Her dad has called 5 times and not been given any updates or the results. I have called 4 times and only been given the voicemail and no callbacks for a week. My daughter had her first vaccine 12/19 and her tests needed to prove positive or she would miss the window for her 2nd vaccine. Now, she has missed her window and if she was in fact negative, then she must get the 1st vaccine over again. If this company cannot keep up with the testing, then they should NOT be testing. We depended on these results and now it has been 2 weeks and 3 days!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.