25 Customer Reviews
Review from Mary Kay C
5 stars10/24/2024
We met with *** yesterday, he explained everything and answered all our questions. *** is very professional and knowledgeable about the company, and he is easy to work with. We are looking forward to working with *** and his team to install our new window.
Renewal by Andersen Response
10/28/2024
Thank you for sharing your experience! We're delighted to hear that *** provided a thorough and professional consultation, and that he made the process easy for you. Were excited to work with you on your new window installation and ensure everything meets your expectations!Review from David E
5 stars10/24/2024
The crew arrived on time and worked until they finished. Very pleased with craftmanshipRenewal by Andersen Response
10/28/2024
Thank you for your feedback! We're thrilled to hear youre pleased with the craftsmanship and that our crew met your expectations. We appreciate you business!Review from De Alba A
5 stars10/22/2024
Great customer service. They made it easy to schedule an appointment for a repair guy to fix the door handle on our glass sliding door. The repairman was polite and professional.Renewal by Andersen Response
10/28/2024
Thank you for your kind words! We're glad to hear that scheduling your repair was easy and that our Service Technician provided polite and professional service. We appreciate your feedback and look forward to helping you with any future needs!Review from Bill E
5 stars10/22/2024
**** and co-worker responded to our concerns that a patio slider installed in 2018 was leaking. They spent time to inspect the frame, tracts, weep-holes, and tested by spraying water directly against the door to determine that what we thought was leakage was accumulation of dust and dirt over portions of baseboard that had been caulked but not painted from first installation. They arranged for a tech in the field to come within 30 minutes to repaint baseboard. ***** showed up in 20 minutes and did a careful job of painting baseboard and touching up paint on the wall above the baseboard. All three guys were very professional and polite. We give five stars.Renewal by Andersen Response
10/23/2024
Thank you so much for your thoughtful review! We're thrilled to hear that **** and his co-worker were able to address your concerns thoroughly and professionally. Its great to know that their inspection and testing helped clarify the situation and that they were able to arrange for ***** to promptly repaint the baseboard. Were proud of our team's dedication to making sure every detail is taken care of, and we're happy to hear that you had a five-star experience with their work. Thank you again for choosing us!Review from Katherine W
5 stars10/18/2024
We have had excellent service, starting with *** *******, our sales ****** was a large job, 32 windows and 3 doors. There were some hiccups like panels broken in transit, caulk on the window from the factory etc. **** our lead installer was quick to point out if there was an issue and started the ball rolling on getting it fixed. **** and his team are awesome.RBA uses a lot of supervisors. I found it easiest to contact *** with any issue. He responded quickly, contacted the appropriate person for me and followed up quickly to make sure I was taken care of. With a large company it is so nice to have one person you can call for anything.Renewal by Andersen Response
10/21/2024
Thank you for your detailed review! We’re so happy to hear that, despite a few hiccups, Taj and Jose ensured everything was handled smoothly for your large project. We take great pride in providing a responsive service! We appreciate your trust and hope you enjoy your new windows and doors!Review from Gina B
5 stars10/18/2024
From the sales **** ***, to the installers, it was a wonderful experience. They did great a great job, were professional and we love our windows.Renewal by Andersen Response
10/21/2024
Thank you so much for your kind review! We’re delighted to hear you had a wonderful experience from start to finish. Taj and the installation team will be thrilled to know their professionalism and hard work made such a positive impact. Enjoy your new windows, and let us know if you ever need anything in the future!Review from patricia h
5 stars10/17/2024
I am very impressed with the service.The windows, I have no words.Renewal by Andersen Response
10/21/2024
Thank you so much for your wonderful review! We’re thrilled to hear that you were impressed with our service and the results of the window work. Your kind words mean a lot to us, and it's great to know we exceeded your expectations!Review from Maggie B
5 stars10/16/2024
We chose Renewal by ******** to replace our patio door. The process started with a meeting with ******** ******, their design consultant , who explained the quality of Renewal by ********** doors and windows and showed us samples. ******** was able to give a clear picture of the process, timeframe and quality of the material used in building these doors. She explainrd everything so well that we were 100% sure that this was the only company that we would use to replace this patio door . Today ***** and his team showed up for the install. The install went wonderful. he and his team were professional, courteous and very hard workers. Not once did I question whether they knew what they were doing because they clearly knew their job well and did a beautiful job. I would highly recommend Renewable by ******** to anyone. Other companies we talked to did not offer the quality or warranty that Renewal by ******** offered. We are 200% happyRenewal by Andersen Response
10/17/2024
Thank you so much for your feedback! We're thrilled that you had such a positive experience from start to finish. It's wonderful to hear that Jennifer was able to provide you with all the information and confidence you needed to choose Renewal by Andersen for your patio door replacement. We pride ourselves on offering top-notch products and service, and it’s great to know that Ruben and his team delivered a seamless, professional installation. Your kind words mean a lot to us, and we're so glad to hear you're 200% happy with your new patio door! We appreciate your recommendation and are always here if you need anything in the future.Review from Raymond C
5 stars10/14/2024
I had a very pleasant experience with Renewal by Andersen. My doors and windows order was processed on time. Financing the project was made easy. The installation and finish teams were very professional and courteous. Installation and finishing were completed per schedule. Best of all the new windows and doors look great. I would highly recommend the San Diego Renewal by Andersen Team!!Renewal by Andersen Response
10/16/2024
Dear Raymond,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a pleasant experience with Renewal by Andersen. It's great to know that your doors and windows were processed on time and that the financing process was easy for you. We're especially proud of our professional installation and finishing teams, and we’re happy that they met your expectations. Most importantly, we're delighted that you're loving the look of your new windows and doors! Your recommendation means a lot to us, and we’re grateful for the trust you placed in Renewal by Andersen. Thanks again!
Review from James P
4 stars10/12/2024
Sales effort was educational. Second visit for measuring was both educational but moreover very professional and detailed everything well. Getting the loan was not an easy task as bank software is not intuitive! Need mgr. help with the bank . In 12 weeks hopefully will see great products!Renewal by Andersen Response
10/14/2024
Hello Mr. Parke, We are pleased to hear that you had a positive experience with our Sales and Measure Technician teams! We understand that securing the loan was a bit challenging due to the bank's software, and we’re glad the manager was able to assist. We truly value your feedback and will share it with the bank to help improve the experience for future customers. We sincerely appreciate your patience and look forward to delivering an outstanding installation experience in the coming weeks! If there’s anything else we can do to make the process smoother, please don’t hesitate to reach out!
Customer Review Rating
Average of 25 Customer Reviews
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