ComplaintsforAndis Electric Clippers
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Complaint Details
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Initial Complaint
01/29/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Ive purchased 4 of their Andis Foil Shavers in one year. I did reach out to customer service for a refund in the amount of ****** which is what I spent over the year. I returned all four of the Andis foil shavers and this is their response:**** Returns Inbox *********************** <***************************************>Fri, Feb 12, 2021, 4:38 PM to me FOR REFUNDS:We have a 60-day money back guarantee, so you have 60 days from the original date of purchase to return your product(s.) for a refund. Send the product to the same address stated above, and include a copy of the receipt in order to receive a full refund.Refunds for purchases made directly through **** can be charged back to the card used. For purchases from anywhere else will be issued via check. The turnaround time is between 2-4 weeks once the products arrive.Do not return this product to the store where purchased. Products needing repair under this warranty should be returned with postage pre-paid to:**************************** ATT: ***************** ************************************************************ Or call ************** for assistance.**When mailing, please include a note describing the defect, along with your FULL NAME, RETURN ADDRESS, & PHONE NUMBER. ************************* ************************ ******* ************** Trust the magic of new beginnings ? ...[Message clipped] View entire message Ive not heard anything more from the company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.