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Additional Information

Not BBB accredited

Additional Information for Louis Vuitton Americas Client Services

View full profile
Location of This Business
San Francisco, CA 94104
Headquarters
4200 Regent Blvd STE C200, Irving, TX 75063-2250
BBB File Opened:
11/30/2012
Years in Business:
170
Business Started:
1/1/1854
Business Started Locally:
1/1/1854
Business Incorporated:
6/17/1982
Type of Entity:
Corporation
Number of Employees:
10
Alternate Business Name
  • Louis Vuitton USA, Inc.
  • Louis Vuitton Americas
  • Louis Vuitton
Business Management
  • Client Services, Manager
Contact Information

Customer Contact

  • Client Services, Manager
Serving Area
  • San Francisco County, CA
Refund and Exchange Policy
  • All merchandise returned for exchange, store credit or refund must be in perfect, sellable condition and accompanied by the original or gift receipt.   

    Returns to our Online Store:

    • Merchandise may be exchanged within one (1) month of the original purchase date, or may be returned for a full refund (except personalized items and Watches & Jewelry) within fourteen (14) days of the original purchase date.

    Returns to a Louis Vuitton Store:

    • Merchandise may be exchanged or returned for a store credit within one (1) month of the original purchase date to any Louis Vuitton store or may be returned for a full refund (excluding locations in leased department stores) within fourteen (14) days of the original purchase date (except personalized items and Watches & Jewelry).  When returning to a Louis Vuitton store, PayPal purchases may only be exchanged or returned for store credit within one (1) month of the original purchase date.  Please visit http://us.louisvuitton.com/eng-us/stores to locate a store near you.

    For perfume returns the crystal wrapping must remain sealed and not tampered with for an exchange, store credit or refund to be accepted.

    Watches & Jewelry may only be returned at watch/jewelry boutiques for exchange or store credit only. When returning watches or jewelry, the customer must bring back the complete product, including the packaging, instructions leaflets (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice.

    All personalized items are final sale and cannot be returned or exchanged.

    A refund may only be made in the same currency country as the original purchase.
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