ComplaintsforUnited Parcel Service
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Complaint Details
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Initial Complaint
09/17/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had shipped a rc excavator that's about 500$ It has been 2 months now and the package is still not deliveredInitial Complaint
02/13/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
A package was delivered by *** that is shown to be delivered into the locker on 1/27/24. When I was trying to collect the package I found the locker being empty. The courier indeed left the package on the floor of the package room, according to the security footage, with the false delivery information provided to me, and eventually caused the package being stolen.Tracking number of the delivery is 1Z2FE7250310939921, and a claim has been filed with ***. The package value plus the shipment cost is around $1000, with its content being a custom made item that cannot be easily replaced.Initial Complaint
12/11/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I returned four items to the *** on behalf of Amazon on 10/7/22, before receiving confirmation from Amazon they were in fact received by ***. I received the following message stating return was complete and a refund was issued:"Hello ******, We've issued your refund for the item below. Your return is now complete" I then received an email from Amazon that items were not delivered from *** to Amazon, thus items were retroactively charged to my account on 11/26/22. I've contacted *** and they cannot pull up the tracking numbers and have no record of items being sent out or processed.1. Tracking number: 1ZE9162X9097196148 Sunday Praise Linen Decorative Throw Pillow Covers,Classical Square Solid Color Pillow Cases,18x18 Inches Cushion Covers for Sofa Couch Bed&Car,Pack of 2 (Beige) $13.99 Quantity: 2 2. Tracking number: 1ZE9162X9099228181 ************ Chenille Throw Pillow Covers 2 pcs Set - Natural- 18 x 18 inch / 45 x 45 cm Textured Solid Colour, $18.98 Quanity: 2Initial Complaint
12/30/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Worst delivery driver ever experienced in over 15 years working here. He is rude and unprofessional. He leaves the packages in front of the tenant mail boxes and does not deliver them to the door. He ignores you when you are talking directly to him and continues to walk away despite asking for help or informing him there is a problem.
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Customer Complaints Summary
5 total complaints in the last 3 years.
3 complaints closed in the last 12 months.