ComplaintsforTeddy's Total Body
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Complaint Details
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Initial Complaint
07/30/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am filing a complaint against Teddys Total Body and ********************* for deceptive contract terms and unfair cancellation practices.I enrolled in a 16-week challenge at Teddys Total Body, but the contract specifies a 12-month term. I was assured the 12 months was merely for payment purposes and my actual commitment was 16 weeks. Now, I am trying to cancel my membership due to medical reasons. The gym requires specific medical forms for cancellation that request excessive information and infringe on HIPAA privacy rights. My healthcare provider cannot comply with these intrusive requirements.Impact on Others:Such practices likely affect other customers. Misleading contract terms and unfair cancellation policies cause distress and financial strain, while invasive medical requirements violate privacy.Requested Resolutions:Contract Cancellation: I request the immediate cancellation of my contract with Teddys Total Body, effective immediately.Contract Correction: The contract should be corrected to accurately reflect a 16-week commitment and provide transparent terms for all customers.Fair Cancellation Policy: ********************************************* Body should accept standard medical forms and revise their cancellation process to be fair and non-intrusive.Cease Collection Efforts: ********************* should halt collection activities related to this dispute until resolved. Fees and charges should be reviewed in light of these issues.I hope this complaint prompts a review and resolution that benefits all affected customers.Thank you for your attention.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.