ComplaintsforEssaybot
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/17/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They do not let you cancel. Theyve been charging me $59 each year. There isnt a way in the website to cancel and its been 3 years since Ive used this service and they keep getting me credit card information.Initial Complaint
04/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company charges 9.95 a month and there is no way to cancel the subscription. There is no way to cancel on their website and when you click them email on the site is says ******************************************Initial Complaint
04/09/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I cancelled my account with ******************** and my bank account is continually deducting $9.95 out every month! This needs to stopInitial Complaint
12/21/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am trying to cancel a subscription I forgot existed because Im no longer a student and also I didnt use it that much. But there is no possible way I can change my account, or remind me what my password was, or make any sort of attempt to change things.Initial Complaint
10/31/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company continues to deduct $9.95 from my account every month. I never signed up for this service. I even submitted fraud to my credit card, got a new credit number and somehow they charged me again.Initial Complaint
04/03/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I have several charges on my Debit Card from this company I have never used nor did I ask for a subscription to their website. I email them regarding the issue they told me the subscription was canceled that I didn't ask for and I just got charged again today please help me get a refund regarding this matter thank youBusiness response
04/07/2023
Dear,
We have checked that your subscription has been cancelled successfully, and you will never be charged anymore, thanks.If any futher questions, please contact ********************************
Initial Complaint
01/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have charges on my business account from Essaybot but I have no idea why or what kind of company Esaaybot is and why my business is being charged each month. On September 19, 2023 - $2.49 On September 26, 2022 - $9.95 On October 26, 2022 - $9.95 On November 26, 2022 - $9.95 On December 26, $9.95 I have not been able to successfully find a phone number and I the email on their website gives an invalid 404 message when I click on it.Initial Complaint
10/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have no idea what this site is or how they got my information but they are taking money from me without my concentInitial Complaint
02/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I cancelled my subscription a while ago and they have still been billing me
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
9 total complaints in the last 3 years.
5 complaints closed in the last 12 months.