ComplaintsforSierra Nonprofit Services
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Complaint Details
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Initial Complaint
09/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired Sierra Nonprofit Services in November of 2022 to create a nonprofit from our *********************** for-profit school. ************* and *********************** run Sierra Nonprofit Services. ************* is in charge of filing applications and reaching out to all the various entities required to fulfill this project (i.e. ***** of ************* the **** Tuolumne County Treasurer, etc.). *** (and *****) met with us and asked us to fill out paperwork and supply information from our ***** of ********* for the company. We complied each time immediately. However, months would go by when we would not hear back from *** causing me to write emails, texts, and phone calls asking for status and "next steps." All this is documented and has been sent to you. At this point, a year and a half later, we have the entity "Friends of ***********************" but nothing has gone further. We were to move into a merger of the two companies after state documents were filed (***** of ************* **). *** promised us that it would arrive at the end of July or the first of August. For 2 1/2 months she has ignored my emails, texts, and phone calls. Finally, this week she replied via text and said, "I have been busy. This is on me." That was it. I replied, "***, we need a status report." She promised several times to give us one. She has not. We cannot keep wasting time and money (time is money) anymore. There is still much to do and our confidence level in her and Sierra Nonprofit Services is extremely low. We will have to go to another company to complete this job and then pay them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.