ComplaintsforMountain High Recovery Center
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/24/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I attempted to pay Mountain High recovery center (MHRC) $150.00 dollars on my existing account with MHRC. I paid using their online payment system. Their system charged me $1,500.00 dollars.Which I did not have in my account at the time. This took place in March 2023. Four months have past. The Centers Executive Director, *************************, has indicated that she has made several attempts to refund the overcharge of $1,500.00 dollars. My bank, ***** Fargo, has no records of a refund being attempted. ***** Fargo has now closed my account, my business account. I had auto-pay linked to this account for all my bills. This has ruined my creditability with my vendors. I have suffered excess overcharge fees. I would like this mess cleaned up as soon as possible.*********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2494 Lake Tahoe Blvd Ste B7
South Lake Tahoe, CA 96150-7142
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.