ComplaintsforResolution Services
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Complaint Details
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Initial Complaint
03/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company was hired by timeshare compliance to monitor my credit report and make sure that the developer was removed during the lawsuit process of exiting a timeshare. They said it would take 90 days to remove the report from the credit bureaus and off my credit report. It was a year before the filed a dispute. I was told that on January 22nd the dispute would be finalized and the item would be removed from my credit report. On January 22 all communication stopped. They will not respond to phone calls or emails. The item is still on my credit report. They were paid for these services that took over a year longer than what was promised and they had a 90 day guarantee. Not only was it not completed in 90 days, they didn't do anything.Business response
04/16/2024
Please update your records.
This is a personal mailbox that I have owned for more than 10 years. I have never heard of or or have had any connection to "Resolution Services".
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.