ComplaintsforDominoes Pizza
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Complaint Details
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Initial Complaint
07/26/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order it arrived ********************************************************************************************************************** on hold for two hours!!!!!! Wtf kind of company gives this poor customer service. I seek full reimbursement. This is ridiculousInitial Complaint
12/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was charged for a burnt pizza, when I asked for it to be remade the guy states I didn't make it and I asked him if he would eat it he say again I didn't make it( he looked to be under the influence of alcohol or drugs). The guy who is making pizzas comes over and I ask him if he would eat it and he says that's how all of our pizzas are made her due to the sauce, I asked to have it remade he says it will be the same way and I said ok but when him and the other guy walk off they start laughing and looking back at me, I felt uncomfortable and told him not to remake the pizza as they may have put something in my food. I called the store 12-28 around 12:40pm and speak to a guy named ***** who states he is the manager and I can get a refund, I advised him I'm not off until 4:30pm and if a manger would be there, he says yes the general manager will be here by then and he would tell her about my issue and me getting a refund. I called the store around 6:30 to see if she was in and she answered the phone and said ***** did not tell her anything and the call was ended. That was very unprofessional on Dominoes end. The location is **** S ********** ** ****** ** XXXXX United States. I want my refund and I will NEVER do business with dominoes again!
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.