ComplaintsforDominos #7978
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Complaint Details
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Initial Complaint
04/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of trans action was 03/01/2023 @ 8:53pm I ordered food from dominos and paid with my debit card for a total amount of *****$ , i called my debit card company today on The 2nd Of March 2023 and noticed that the business had charged and extra 10$ on the amount that I did not whatsoever agree nor did I chose to even place a tip from my debit card , when I called the business the woman who answered the phone said she didnt know what I was talking about then proceeded to hang up on me , I called back and asked to speak to a manager and the same woman said that there was no manager on duty and when I had asked to speak to someone in charge she then proceeded to say she was , she looked into the order and then she asked me if I had given a tip I told her no I did not its clearly on the order statement for ***** and that my card was charged for ***** and not the amount shown on the receipt she than stated she was going to call her manager and ask what she needs to do and when she has spoken to the maanager and been given an answer she would contact me and I have yet to receive any phone calls or anyone reaching out to make this right. This has also happened to my mom as well so this isnt the first time this store has done this , chances are very likely that since theyve done this not only to myself but my mom as well they have done this to many other people this store and employees need to be further investigated for fraud..
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.