ComplaintsforRugaba holdings llc
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Complaint Details
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Initial Complaint
08/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband and I went to Rugaba Holdings to do our personal taxes and business taxes. We went to our scheduled appointment handed over our paper work. *** then told us he would have them done by the end of the week this was in May 2022. After the week passed I tried calling, texting and emailing to get in contact but no answer from any. He eventually did answer and I told him that if for whatever reason he couldn't get the taxes done it was ok I would take them somewhere else but I needed the paperwork I had given him. He said no don't worry I will have them done within a week I'll give you a call. I said ok sounds good. We are now in August a day away from September and still no call from ***. Again ive tried calling texting emailing. We've even gone to his office countless of times but the building is always closed. We don't know what happened because he did a lot of taxes for people we know and we've even gone to him prior to this tax year. Never had a problem. At this point I just really need the paper work for my business back so I can go and get them done somewhere else.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.