ComplaintsforTrujillo Electric
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this electrician because I was concerned about a burn **** on my breaker box that I hadnt noticed before. I wasnt aware that the burn **** was already repaired because I wasnt told until after the guy (allegedly )fixed a bunch of wires that those other electricians did wrong. Initially we came to an agreement that he would come out for $125 an hour with a two hour minimum, so the first day he was here he was here for a couple of hours and I paid him when he asked which was $650, and he wasnt here the full six hours that he charge me, anyways he said that he would like to take a look at the electrical work that the remodelers did because he has seen work like that ( allegedly done wrong) done by remodelers before Im not an electrician, so I agreed now I am a mechanic so I know a little bit about wires as far as the messes they can make anyways, he gave me a quote for $250 and I agreed.The day before the appointment he called me and told me that he would be coming a little earlier that was OK with me and then he told me he would be sending one of his employees over instead of him didnt give me a reason I figured he didnt need one, but he didnt tell me that there would be two other people and that each person would also be making $125 an hour so he missed informed me on the rate that he was charging me so they ended up spending the next six hours checking everything and relabeling the breaker box because he switched some things up the first day. I understand one person and maybe a second but the third guy just walked around like he didnt know what he was doing but he still charge me 125 an hour for this guy and all he did was replace one outlet and cap a few wires, so the rate was 125 an hour with a two hour minimum. He said nothing about 125 an hour per person. Im under the impression that hes a scam artist and Id like my money back. They also made a mess inside the house and then clean up after themselves unprofessional
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.