49 Customer Reviews
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Review from Tracey S
5 stars10/07/2024
****** ***** showed up on time, was very courteous and left a clean workspace. We had our filtration system installed and scheduled through Eco Water Systems, they were very thorough and confirmed our appointment and item ordered. We are very satisfied with the services rendered.
EcoWater SoCal Response
10/08/2024
Thank you for sharing your positive experience with us! Were thrilled to hear that ****** was punctual, courteous, and ensured a clean workspace. Its great to know that our team at EcoWater Systems provided you with thorough service and confirmed all details to make your installation smooth and efficient. Your satisfaction is our top priority, and were so glad we could meet your expectations.Thank you again for your kind words, and please feel free to reach out if theres anything more we can do for you. Enjoy your new filtration system!Review from Marychris F
5 stars10/07/2024
I just spoke with ***** from customer service and he was super helpful and so nice! Glad we selected Ecowater to filter and soften the water coming into our home.Review from Mariann F
5 stars10/02/2024
They are a great team and company, they are selling a good solid product. **************** is amazing and fast response. Always helping and super easy to follow their instructions in case you need it.I can only recommend the to everyone!EcoWater SoCal Response
10/03/2024
We are very appreciative, *******, for you sharing your positive experience with EcoWater SoCal. We work hard to provide solid home wellness products for air purification, water filtration, and plumbing services. Remember, as you recommend our services, we do have a referral program - so if someone becomes a customer from your referral, be sure we know so you are rewarded!Review from Jon C
5 stars10/02/2024
I worked with ******* ****** with customer service. She was very knowledgeable and was quickly able to help address my concerns. Not only that, she was very friendly,Kind and patient with and to me. She also after the call followed through to her promise and sent me the needed info I needed. Big thank you to *******!!Review from Noemi M
5 stars08/20/2024
Great ***************** Very rare to encounter this type of **************** They. Are about their customers and make sure their agents do too. They weee very helpful and patient. Im glad to have them as my service provider for my home water system.EcoWater SoCal Response
08/21/2024
Thank you so much for your wonderful review! Were thrilled to hear that you had such a positive experience with our team. Providing exceptional service is our top priority, and it's rewarding to know that our efforts made a difference for you.If you ever need assistance in the future, please dont hesitate to reach out. Were here to help and ensure your home water system remains in top shape.Thanks again for your kind words and for choosing us as your service provider!Review from John N
5 stars06/24/2024
*************************** was super helpful and answered my questions regarding new filters and scheduling an annual review for our home.EcoWater SoCal Response
06/25/2024
Thank you so much for your wonderful review! We are delighted to hear that *************************** was able to assist you effectively with your questions about new filters and scheduling your annual review. Our team strives to provide the best service possible, and it's always rewarding to hear positive feedback from our valued customers.We appreciate your trust in ******************** So Cal and look forward to continuing to serve you. If you have any further questions or need additional assistance, please do not hesitate to reach out.Thank you for choosing Ecowater So Cal!Warm regards,********************* GMReview from Al B
5 stars06/04/2024
I cannot thank ****** (and Eco Water) enough for the incredible service he provided for me when he came to service my water softener unit. From the moment he arrived, he was professional, efficient, and extremely knowledgeable. Not only did he quickly diagnose and resolve the issue with my system, he took the time to explain everything to me in a way that I could easily understand.******** customer service went above and beyond my expectations. He patiently answered all of my questions and made sure I was completely satisfied with the work he had done before he left. His friendly and helpful demeanor made the entire experience stress-free and enjoyable.Thank you, ****** & Eco Water, for going the extra mile and for being so awesome at what you folks do.EcoWater SoCal Response
06/05/2024
Thank you for sharing your wonderful experience with ****** and Eco Water SoCal! We are thrilled to hear about the exceptional service you received. ******** dedication to providing professional, efficient, and knowledgeable service is truly commendable. It's fantastic to know that he not only resolved the issue with your water softener unit promptly but also took the time to ensure you understood everything clearly.We are delighted that ******** customer service exceeded your expectations and that he made the entire process stress-free and enjoyable for you. Your kind words and appreciation mean a lot to us. We will make sure to pass on your feedback to ****** and the team at **********Thank you for choosing Eco Water. We look forward to serving you again in the future!Warm regards,Eco Water Customer SupportReview from DANIEL V
5 stars05/30/2024
******************************* is a great asset and representation of great customer serviceEcoWater SoCal Response
05/31/2024
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that ******************************* provided you with exceptional customer service. ****** is indeed a great asset to our team, and your feedback reaffirms the hard work and dedication he puts into his role.If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you.Review from Jason R
5 stars04/12/2024
I am absolutely delighted to share my 5-star experience working with ****** from EcoWater of SoCal. ****** went above and beyond to assist me with a persistent issue regarding the delivery of my water filters. Despite the initial setback, where the **** indicated that the filters were delivered, ****** took immediate action to rectify the situation. She ensured that new filters would be sent out, this time with a required signature upon delivery.******'s dedication to customer satisfaction and problem-solving skills truly impressed me. Her proactive approach in resolving the problem and her genuine concern for my needs exemplify the exceptional service provided by EcoWater of SoCal. I am grateful for ******'s prompt response and her commitment to ensuring that I receive the filters I need.I cannot express enough gratitude for ******'s outstanding assistance throughout this process. Her professionalism, attentiveness, and determination to resolve the issue have left a lasting positive impression. I highly recommend ****** and EcoWater of SoCal for their exceptional customer service and commitment to going the extra mile. Thank you, ******, for your exceptional support!EcoWater SoCal Response
05/31/2024
Thank you so much for your heartfelt and detailed review. We are absolutely delighted to hear about your 5-star experience with ******. Its wonderful to know that ****** went above and beyond to assist you with the issue regarding your water filter delivery.Her proactive approach and dedication to ensuring customer satisfaction are truly commendable. We are glad that she could resolve the problem promptly and to your satisfaction. Your kind words about her professionalism, attentiveness, and determination are greatly appreciated and will be shared with her.At EcoWater of SoCal, we strive to provide exceptional service, and its feedback like yours that motivates us to continue working hard for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.Thank you once again for your high recommendation and for choosing EcoWater of SoCal.Review from José R
5 stars03/12/2024
Awesome system, quality of water noticeable instantly.. *********************** the tech is an awesome guy, amazing attitude and super professional.EcoWater SoCal Response
03/15/2024
Thank you, ****. At the heart of everything we do is a relentless commitment to customer satisfaction.We are dedicated to delivering high-quality products, services, and experiences that enhance the lives of our customers and contribute to their success.
Customer Review Rating
4.9/5stars
Average of 49 Customer Reviews
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