ComplaintsforExterior improvement Inc
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Complaint Details
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Initial Complaint
06/09/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
On April 18, 2022 I gave Demitriy the owner of exterior improvement inc a Check for $300 deposit to build a 10x 18 patio cover in my back yard. He was supposed to come out and do the job on June 1, 2022 at 8:00am but he never showed up or called. I have been trying to call/text but unable to get a hold of him since then. I just want my $300 deposit back.Business response
07/12/2022
To Whom it may concern,
Exterior Improvement did refund the deposit back to the customer on 06/17/22, below please see the transaction history. Few days after we issued the refund, the customer still wanted our company to install the patio cover, the job was completed and the homeowner was satisfied.06/17/22PURCHASE AUTHORIZED ON 06/16 CASH APP********* ********** CA S382167807318965 CARD 1876$300.00
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.