Customer ReviewsforBlue Diamond Towing

My wife was in an accident and called blue diamond they showed up pretty fast they had a driver near by. They got my wifes car off the road and towed it to the storage yard. They were extremely professional and friendly they even went above and beyond and gave my wife a ride home as I was 2 hrs away for work thanks blue diamond you guys really are amazing and appreciate what you did for my wife in such a scary situation

These guys where amazing always responsive and always showed up in a timely manner thank you *** much i will Definitely use if ever needed.

My daughter was in an accident and asked for a referral for a tow. I came across Blue Diamond and sent her the contact info. They quoted me on the phone that the cost would be around $140, depending on mileage. The company came and towed her car without giving her any paperwork. She and her boyfriend asked what the cost for storage would be and they were told $40 per day. Both of them heard this clearly. Two days later she got a ride to travel the 20 miles to the location, arriving at 2 pm to pick up the car and drive it to a repair place. No one was there and no one answered the phone. She called the next day and the person on the phone said everyone had left early the prior day. They assured her someone would be there the next day. Again, she drove 20 miles to find no one at the facility. The next day she was able to get someone on the phone and just asked them to tow the car home. When they dropped the car off, the asked her to sign to be given the car. That is when her jaw hit the ground. Here is a list of the fees they charged:$175 for towing initially plus $20 for miles $120 for dollies (?) (never mentioned and never requested)$175 for labor (never mentioned and never requested)$100 per day for 7 days of storage ($700) after not being available for to be picked up x 2 $125 for "hourly" (no idea what this is for)$75 for a "gate fee" (are you kidding?)$40 for fuel charge ...(on top of mileage?)The total charge was $1,480. When we called the shop, the service person basically said it is what it is, "sue ******** than erroneous billing, we believe the actions of the company are fraudulent.

I am trying to figure out how to leave this group a review so I figured I would come here to share. **** has been my tow expert and has been so kind, timely and responsive. I have had to use him two times in three days and am so grateful for his help. The whole team has been great and I will continue to use them in the future. Thank you so much Blue Diamond :)~****