ComplaintsforSquare Foot Partners LLC DBA Sam The Concrete Man
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Complaint Details
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Initial Complaint
03/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*********************** was the franchise owner of *** the concrete man in ****************, ** when I hired the company to pour a 10'X16' pad for a shed. He did a horrible job, It was not level or the size needed and it's dangerous. Unfortunately the shed was put on it and that's when we really saw how bad it was. We wrote a complaint when *********************** would not fix the issue or refund the money. *********************** the *** of *** the concrete man, LLC in **********, ** contacted us and came down to look at the pad. He informed my husband in person and myself on the phone that he would fix it for free or pay us our money back. At first we said fix it, but we had a problem getting someone to take the shed off the pad, so we decided to just get our money back. ****************** also stated that he took back ********************** franchise (later someone in his office stated that they bought the franchise back from ******************.) At first when I spoke to ****************** about getting the money back he said he would send us a check. We never received anything and he started not taking my calls. I took *** the Concrete Man, LLC in ********** **. & tried to take ***********************( but no one would give me a street address for him, so he couldn't be served court paperwork) to civil court. The judge took ****************** off the case and made a judgement against *** the Concrete Man, LLC in ********** **. Court paperwork was sent to ****************** to make payment to me, but he won't.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.