ComplaintsforPikes Peak Fireplace and Gas Inc
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Complaint Details
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Initial Complaint
11/18/2021
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I paid $200 on Oct 29 2021 to buy two remotes for two Heatilator fireplaces, one in the master bedroom and one in the living room. They were delivered and paired by the Peak Fireplace technician on Nov 12. After he left, we realized that turning on the remote in either room caused BOTH fireplaces to go on, rather than just the one. I have called and sent messages multiple times, but they have not contacted me in return.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.