ComplaintsforKerley's Fencing
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*************************** was hired to replace some fencing and a gate. He was paid in full by myself for half the fence and additional work in my yard, and by my neighbor for the half of the fence that is shared. The gate, which I paid $450 in materials and labor, was not finished. He did not cut the posts down on the gate or the fence as he said he would, used a wrong size picket in the gate, which looks ridiculous, and did not haul away the old gate, which was included in this cost. **************** did not provide me copies of the receipts for materials that he bought, as he said he would. One 3/4/22, he only worked 3 hours. When I saw the gate, I assumed he went to lunch and would return to finish the work. When he didn't, I called and left voice mails, sent texts and sent an email between 3/4/22 - 3/11/22 asking him to come back and finish. He has not replied to me and never returned to finish the work.Customer response
03/31/2022
********
Owner ***************************
1417 *************. ****************, ** 80915
************ *********************
I don't have a website URL
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.