ComplaintsforBSP 20 LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
BSP 20 LLC ******************************************************************************* parked in a parking lot at above address. used my credit card to pay the $3.00 fee and about three weeks later received a bill for $58.00 for the parking. they had video of me pulling in and leaving the parking area. no where that i am aware of did it say it was more to park there. when i called the phone# provided on the $58 bill they stated they were strictly a collection agency.Business response
05/15/2023
See attachment.Initial Complaint
03/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am writing a complaint against the business of BSP 20 an LLC registered in the ************************. This LLC is a registered business located at another address ******************************** ****************, **. This business has repeatedly billed me for transactions that I have paid for and have cleared my banking account. It has also fraudulently charged me two and three times a day for parking, using different angles of cameras on the same date, time, and location to charge me multiple times a day. The address is not correct on the billing statements, and it is fraudulent charges. I have all photos, receipts, and bank statements. We have left multiple voicemails, and text messages trying to contact the owner (registered LLC person) listed as ************************************* and the contracted company Vanguard Parking solutions located in ***** ** regarding the fraudulent charges, billing practices, and payments. They have not responded via email, text, or phone. We would like to sit down with the owner and show him the fraudulent activity, and have these charges removed from our account. We have photographs, bank statements, witness statements, and we have proof of the fraud.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.