ComplaintsforVitality Now
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Complaint Details
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Initial Complaint
09/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought the supplements, Youthful Brain and Youthful Sleep. I got them online from Vitality now. They advertised that we could send them back anytime, even 6 months later.He said he was a medical *** but was a Naturalpath and said he worked for ****; not true. Found out later.Paid over ****** for all supplements, 6 bottles. I texted them and called 7 times and every time on phone, message said, we are not available at this time. Finally, last week, it said leave a message. I did. No response from email or phone. I need the forms or numbers given to me in order to mail back the supplements empty. That was instruction on video. I need instructions to send it back. When I took supplements, I got stomach problems and trouble swallowing all day and night and even tried one more time, same reaction. My doctor told me to send them back. I am very aggravated and disappointed. Thanks again
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Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.