ComplaintsforMobileTech
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Complaint Details
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Initial Complaint
09/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
For the last month I have been trying to reach *****************************, the owner/technician at Mr ********************** Mobiletech to retrieve my laptop and a separate laptop screen that I dropped off at the end of July. The office has not been opened once, the phone listed on the door and online has no voicemail, and texting yields no response.I paid for one repair in full and left the 2nd laptop to get fixed (has super sensitive info I need to file my IRS taxes). I was very ill **** to 8-17-23 and texted him I would be delayed. I do NOT KNOW IF HE REPAIRED laptop or not, HE NEVER ONCE RESPONDED! I want my equipment ASAP. After a full month of calling (there's no voicemail to sched appt, texting with zero response, checking his storefront 3x+/week I finally went to ******************* (his wife ******************************* is an officer), they said I have to take it to civil county court to *win* back my laptop. I'm in contact with another very dissatisfied customer who tried scamming her after she paid in full in 2022. This guy MUST BE STOPPED in the fraud he commits against trusting local clients.I have a 2 month's worth of texts but cannot print them as proof of non-delivery w/o contacting phone company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.