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Complaint Details
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Initial Complaint
04/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Yesterday I hired this company to make a key for my truck cause someone stole the only key I had. He wasnt able to make a key so he changed the ignition switch and provided a key. I wasnt home when he finished but he sent me a Video showing the key was turning so I paid him he told me there was no electricity going to the van so he couldnt start it I found out later my worker disconnected the battery cable so the person who took the keys wouldnt come back to steal the truck. So when I got home I hooked up the battery cable had electricity going to the truck, I turned the key and nothing the engine did not start bot make any noise! When I called them back they wanted a Video showing I had electricity I did and they said they would get back to me. They called today and said there is something wrong with my truck and they cant do anything and I should go to my mechanic and have him fix it. Its says on the contract 30 days gaurentee but they are refusing to even come and look at it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.