Customer ReviewsforMike Shaw Chrysler, Dodge, Jeep, Ram of Greeley

***************** was my go-to place when I moved to Greeley several years ago. Now, I guess they hire wanna-be gangsters who think you should know everything about their operations and even try to control your freedom of speech (*******************). DO NOT BUY ANYTHING FROM THIS PLACE OR BUY AT YOUR OWN RISK

I BROUGHT MY 2015 TO THE DEALERSHIP ON MONDAY THE 8TH OF JULY ,HAD A APPOINTMENT SET A WEEK BEFORE FOR A RECALL BY CHRYSLER . MY *** QUALIFIED FOR THE RECALL. THE APPOINTMENT WAS FOR 2:15 ON THE 8TH. WE DROPPED THE *** OFF ON THAT DAY AT 9:;00 . I CALED THEM AT 5:30 IN THE AFTERNOON BUT NOTHING HAD BEEN DONE ON THE *** , I NEEDED THE *** FOR WORK , WE GAVE THEM ONE MORE DAY & STILL NOTHING HAD BEEN DONE.. NO EXPLANATION OR APOLOGIES WERE SAID TO **.. THIS HAS BEEN EXTREMELY FRUSTRATING AND INCONVENIENT FOR US!!!!! WE WILL NEVER GO TO THIS DEALERSHIP AGAIN & WANT OTHERS TO KNOW HOW THEY ACTUALLY TREAT THEIR CUSTOMERS!!!

If I could give this sales team and GM a zero star I would. Very dishonest, shark like behavior. Please don't waste your time and money dealing with non honest professionals. At the end of the day these people only care about them selfs. They are so bad here, I will never support this company.

2020, as I was looking for a newer 2017- 2018 van I was shown a 2007 they said just came in with less miles (83,000 ish) and detailed clean. It had some curious rust on the bottom of the door panels, trunk and side. What was really odd was the carpeting in the back was filthy but I just thought that would be easy to clean. It wasn't. Mike Shaw nor ****** ever mentioned the rust or anything under the car except undercoating. I paid cash. Because of COVID I didn't put many miles on it. So, I didn't pay attention while it was parked. I got a tune up, and maintenance. I took the car in to repair a leaky shock and they wouldn't work on it because of t all the rust. So then I start taking it to other repair shops. All said the same thing. Too much rust...If they start a repair the parts would fall off ! In the mean time, big chunks of metal are falling off the sides of the car. I saved some of them. I take the van to another Chrysler Dealership only to find the RUST that I was warned about means the ROCKER PANELS AND FRAME are nearly gone! A $29,000 estimate ! How Could Mike Shaw and ****** MISS THIS?? Basically, I was sold a car without a FRAME ! Who ever thinks a dealership OR anyone would sell a car with dangerous structural problems !! No one would buy a car with frame issues, except a Salvage Yard.. And, that info was never on the ****** report. The only way a car has these kinds of problems is if it Sat in Water possibly by flood/ snow for a long, long time. It explains the carpeting, door panels and visible rust, everything. The van's history -in 9 years it was only driven 25,000 miles. and in 2017 it was exempted from odometer reporting. So, this van sat somewhere for a reason? Mike Shaw said they would call me back.HA! Nothing ! I've been dealing with this for over a year! Sorry, Mike Shaw...this is unthinkable and unacceptable. What are you waiting for? The car to break in half with me in it? Hurting /killing people? This is serious.

When I purchased the vehicle it had the airbag light on which I brought up with Daryl and he agreed and wrote into the contract that they would fix it and he said they would reach out to me the following week to get it scheduled. They never called so about a month later I called to get it in. When I brought it in they tried to charge me upwards of $2000 to fix it plus a few other things that they found, ball joint replacement and small oil leak, which according to them must have happened after I purchased the vehicle because they did not see it when they did their initial inspection of the truck as well as trying to charge for the items that they wrote into the contract that they said they would fix for no charge. I had multiple back and forth with the techs and ultimately they agreed to fix the airbag problem as agreed. I then asked about the emissions for the truck which they are legal obligated to either provide a passing test or a voucher to get a test, to which they told me that because it has been more than 3 days since Purchased the vehicle that I was out of luck and they would not provide it. Fortunately an emmisions test does not cost a ton of money, but just shows how shady of a company they really are. DO NOT BUY FROM THIS COMPANY!

I live in Pagosa Springs and I bought a Used Truck from Mike Shaw on September 29, 2021. They meet me in Pueblo. After signing the paperwork we left to drive home. It was hot that day we turned on the A/C did not work. When I got home I open the hood and the ** air filter was half way off was not installed correctly. A month later my ABS light came on and my check engine light as well. I took it to repair shop to reset the several weeks later back on . Also I got a bill from Denver toll road, because the Salesperson used the tolls to deliver the Truck. The wire on a coil was loose. They reset the ABS light , but on my way to Texas my driver side hub went out and my starter went out as well. Stuck out middle of no where . Once fix went to Houston. After couple of day’s my right CV axle Went out plus The intergraded wheel end no good also,Vacuum Line and reservoir need to be replaced . So far I spent over four thousand dollars on a 15,000.00 Truck . And I still have to drive back to Pagosa Springs. They stated it had a inspection and everything was check out and the Truck was fine . That is what the Carfax stated by the Dealership. Buyer be aware.