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Complaint Details
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Initial Complaint
06/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this service to help get the home ready for my new renters on 05/31/23 we were specific about what should be cleaned and what not. A crew came on 06/02/23 at3:30 to clean and left at 6:30 After they left we noticed damage to the paint on the cabinets next to the stove and we took photos of the damage which we sent on to cleaning service but they disputed the fact, it looks like the overspray from a harsh chemical possible an oven cleaner, further more not everything was cleaned as promised by the proposal and the manager never came back to take a look at the problem just sent me a bill for $400.00 the job done. I responded that there where 5 people in the house who could attest that the damage was not there before they cleaned and I would like for them to let me know what could be done about this problem before I payed the bill. No one showed up but I got an email threatening me with a lean on my property and a court proceedings. I got an estimate from a painter for fixing the problem that came to $480.00 I offered to repair the cabinets in lieu of payment to them Again the response was see you in court. I am a senior woman and I really feel taken advantage of
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.