Customer ReviewsforM & M Property Management

If I could give them no stars, I would.I had a very expensive package delivered to our mail room, a resident used their key to gain access and take my package.I called to see the security footage and see who used their card to swipe in and steal my stuff.We do not have video footage of the mailroom at this time. Is the only thing they had to say regarding my request. They completely ignored the key card request.Now Im just stuck, no package, no help, no video footage. Thanks M&E!So if you ever need some free stuff, just come steal things from M&E mail rooms!They dont have working cameras protecting their residents, and if you ask for any help they just brush you off with a single sentence. Not really sure what the point of a prop management company is if they cant manage their own properties.Thanks for the help ****, youve been nothing short of terrible.

We manage 35+ single family homes in the South metro area. Thank goodness this is the only one under this management company, We had three with them and the *** for them left. It feels like fines and penalties are a priority rather than "neighborly" community maintenance. if I knew someone considering a home under their management, I would make note to the purchaser with caution. I have since met others in the industry with the similar reactions. Often a personal visit or phone communication by a community representative or a *** team can save time on both sides. It seems that " maintaining distance" is a guideline. An example relates to garage door replacement and color. I asked if they suggested trim or body color. I was told to submit and they had up to 30 days for response, I was replacing two damaged doors. The old doors had a broken window that I was fined for. (Some of the fine was credited sometime later). After getting garage door design samples, I elected to stay with the same style windows and squares to save time under the lack of guidance. I hope the ***** of ********* might get better control and a better working relationship for the Homeowner. I wanted to touch up paint that had peeled on the porch , The Paint was matched at Lowes. I was told that approval was required or I could be fined. I even mentioned, how can the *** or management watch "all" regular maintenance issues of "peeling Paint" thru the neighborhood?Working strictly by computer for older homeowners, is often not as "friendly".

They are unprofessional and do not address the concerns of the home owners.

Do not trust your property or money with this Management Company. If you are a HOA and looking to change Management I suggest your read all the comment and also check with Yelp. As a landlord of multiple properties for more than 25 years in the ****** and surrounding area I can attest to the worst experience I have had. They have only been involved for 2 months and our property is out of control. Your property values depend on good Management.

This is possibly the worst property management company in the country. We own seven properties and we have never witnessed this type of willfully poor service. *************************, the owner, appears to spend his energy making sure homeowners do not participate in the process to limit hearing their needs. Most recently he began offering only virtual meetings and actually mutes the owners during the Homeowner Forum. Owners are forced to hold up signs for the camera to force him to take them off 'mute.' His attempts to evade costs go beyond the pale of duty and push horrendous expense onto the owners that are covered by the *** in our bylaws. The final straw for many of us was when he decided to impact the outcome of our *** ***** election to stay employed-- even though he was told he was NOT to collect ballots and count them because of a gross lack of trust, he did it anyway. He came up with a count that ignored over half the votes cast for the candidate who would be firing his company. It's now required the involvement of FOUR attorneys at great expense to the *** and to individual homeowners in search of honest and open elections. This company and the man who runs it are the shadiest of the shady. We are awaiting news if the DA's office and Colo ***************************, Div of *********** can/will intervene and compel him to abide by the law. For now, because he only caters to the *****, they are retaining him. And we are in June, doing a re-vote for an election for the 2022 appointment to the ***** of ******* Condominiums (halfway through the year.) The laws (not) protecting homeowners when you have a guy like this can be devastating.Back in the day, the Better Business Bureau's rating actually meant something. Is 1.6 stars out of 5 is acceptable?

This Property Management Commany fined me illegally. According to the ******** Community Ownerzhip Act, there are steps you follow in giving a homeowner a fine. These include 2 letters and certain requirements in each letter. I received one letter without any requirements mentioned. I have contacted them twice and have not received any response.