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Complaint Details
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Initial Complaint
05/16/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I have waited a long time for a 5x8 trailer. Aluminum and I even have text messages. And the lady I felt with knew I wanted a 5 x8. She texted me the price and the size. I went down at 10 on 5/14/2022. She said which I have a text that it will be ready at 10. When I got there she wanted me to hurry up and sign papers. I said I wanted to see the trailer. She seemed to be staling me But I waited for a while. The she says there bringing it down. Well it was t even built. I said is it a 5x 8 cause that the only size I been asking for. She said yes. She didn’t go over the contract. Nothing. But I have a text the amount and it was a 5x8 I get home and it’s not a 5x 8 and so I texted that I paid for a 5x8 and it’s a 4ft 6 inches. She never ounce told me it was 4 feet 6 inches. And I feel she coned me and took advantage Of me cause I’m a women. Abs didn’t go over the trailer nothing Now she says she can’t take it back. I don’t know any anyone else to go thru what I’m going thru. I have the text saying 5x8 snd how much it cost. I paid the cost she said. But didn’t get. 5x 8 trailer. Told the lady that I want to bring it back for a 5x 8 and she said. No. Unless I bring it back used. But I’ll lose money. I want my money back or a exchange for a 5x 8 aluminum trailer
Business response
05/25/2022
We have made arrangements with this customer to replace her trailer with a larger one.Customer response
05/26/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ******the problem was solved
they gave me another trailer. I’m happy with it
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.