ComplaintsforFood Bazaar Supermarkets
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I returned a product: ****** Turnip kimchi: which was sold for 24.99 before tax and 27 dollars after tax but never got my refund. The manager of the store assured me the refund will reflect in my account in a few hours but it never did. This purchase was made while I was visiting in Connecticut and I was unable to return to the purhase location for my refund. I spoke with the manager multiple times on the phone and while I have received a lot of apologies for this error, I have still not been refunded. I have instead gotten the runaround for many months now and this issue has still not been resolved. The company has instead made me jump through hoops including directing me go to their nearest location which was 2 hours away from my address at the time. When I got there, I was informed by the store manager that they will not be able to issue me my refund since the purchase was not made at their location. The store manager of the location I made the purchase at then directed me to their head office. For a while, it seemed as though this will be resolved but after fulfilling all requirements, including sending pictures of all my purchase receipts, I have not received any further responses to my emails. I am loath to start the exhaustive process again from scratch and hope I can find a resolution here. I will also like to be compensated for the unnecessary 2 hours trip I had to made and the stress I have had to endure as a result of this. Compensation Sought: $27 for my refund and compensation for the unnecessary 2 hours trip and stress this has cost me.Initial Complaint
01/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a 5 gallon Poland spring water jug for $15.99 with a $5 bottle deposit only to be refused the bottle deposit refund from the business.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.