ComplaintsforCT Kids Matter LLC
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Complaint Details
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Initial Complaint
08/08/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I underwent counseling / treatment with CT Kids Matter over a period of years, at some point between 2018 and 2020. I NEED a copy of my treatment records and my file. I have called these people for MONTHS. They will not call me back. I’ve left dozens of messages, both on the phone and through the website. They are holding my records HOSTAGE, I need these records, it is NOW of an emergent nature because it’s time sensitive, and no one has EVER returned my calls or emails. Please help!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.