8 Customer Reviews
Review from Remy P
1 star04/04/2024
I placed an order from this company on March 20th and as of April 4th it still has not shipped. "Awaiting Fulfillment". No response from customer service. Then they had the audacity to attempt to charge my card again on April 4th for another case despite them not even starting the process of shipping the first one. Luckily I gave them a temp card that was easily cancelled. They give a next day estimate for delivery, but my estimate is that they will never ever ship me anything. They will still take my money though.Review from GENE L
1 star11/20/2023
Placed order on September 29, never received update on order but credit card was charged. Account information says order is "awaiting fulfillment" but attempted to contact them November 13 via account messaging service on their website. A week later, no response. Phone call goes straight to VM. Still no product, no refund, no response on November 20Review from MATT W
1 star10/26/2023
This outfit is a scam - I placed an order for Benecalorie that they said would be shipped the next day - never shipped. They charged my credit card, however, and now I have to dispute the charges from an order over a month old. I left a voicemail. No answer I've texted. No reply although an auto response says they will call you that day. nope I sent an email. It came back as not deliverable (bounced)Review from Teri P
1 star10/11/2023
I placed an subscription order and it was never filled, they did however charge my account. I have left message almost every day for two weeks and have texted and have not heard back. This is the worst experience I have had. I cannot get anyone to respondReview from Ciara J
1 star07/21/2023
Medical Supply/ Medications were shipped to my personal home address. Never heard of this company and I do not think that they are an illegitimate company. The packaging slip stated that it was for me but just my first name and not my last name with full address. I have NEVER heard of this company and have never placed an order for any medical supplies and/ or medications. SCAM !!!Review from Pg D
1 star04/18/2023
SCAM RUN FAR AWAY!!! Placed order no tracking no response no item this is a scam they are stealing from innocent people I am In the process of reversing funds hahaha! I hope you go broke and get caught!
Flexx Management LLC Response
04/19/2023
Hey *** Your order was placed yesterday at the address of: ******* ****** ** ****** road *** *** * ***** ******** ***** United States we have had no contact with from you, and the item you ordered has supply issues that don't quite match up with demand. as this is an item heavily requested but canceled frequently due to these supply issues. if you had contacted us. we could canceled your order. we try you again at: **********Review from Brieana P
1 star04/03/2023
Ordered. Never shipped next day like promised. Sent an email.. then immediately had a tracking number. Tracking number is over 120 days old and unable to track. Scam. Sent me a fake tracking number as soon as I sent an email. SCAM!Flexx Management LLC Response
04/04/2023
Hey ******** your order is brand new in our system. It seems you had just placed this order recently and that the tracking ID has not updated yet. It says that delivery is scheduled for today. Please make sure to contact us at the right email: **********************Review from Anne S
1 star03/22/2023
I would highly recommend not going to this business for any healthcare supply needs. I tried to order food for my son. They didn't ship the item, they didn't respond to my calls, and they didn't respond to my emails. When you call them it just goes to voicemail. I don't think they are a legitimate company.Flexx Management LLC Response
04/04/2023
Hey ***** We've received your review but do not have you under are customer records. We would like to say that some products do have manufacturer backorders. This means that the supply doesn't have availability for fulfillment. However we can alt ship from another location upon request if the stock is available. We have shipped over 11,000 orders to patients in need of many different supplies. Please ensure that you call us during our operation hours. And present an order ID aswell as reason for concern. We are also a text away with our phone number. Leave a text with the same information and we can get back to you shortly.
Customer Review Rating
Average of 8 Customer Reviews
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