ComplaintsforGluxe Beauty

• Initial Complaint

  12/05/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  This woman took my money for a wig class I paid her because I wanted to do the wig class for cancer patients and further my education and she knew I was having issues paying for the class and I was tell jfk her I was unable to attend the class and i she said she doesnt wanna give me a refund for the class but she will give me a credit for the class and she gave me a code to only use on certain items on her website the code was issued and later on when I went to make a purchase this code doesnt work she blocked me and keep putting through a hassle and taken it out on me that I wanted my credit after I paid all my hard working money for this class I paid $150.00 and havent gotten the credit to make the new purchase I sent several emails for months and even had try to call and go on answer I said I wanted to use the credit that I paid for to purchase a wig for my grandmother in Alabama and she keeps ignoring me and she doesnt respond to my emails the code was not give an expiration date she said on the emails here is your credit and now youll be blocked this woman takes people money and ignores them so I had it and Im fed up this is not right and its very unprofessional to take someone money and take advantage of them because they had personal issues and couldnt do the class I been going back and fourth with this lady for months even told her Im going through some personal issues and she is not even trying to give me my credit back the code doesnt work and she is doing this on purpose because I cant complete and pay her the money for the balance for the class I cant do and now I dont feel comfortable and I dont want to do the class I want the credit back or my money back before I take this to court its not fair this is my hard earned money and I cant get what I paid for I want my money back or the credit its simple I have the proof that i paid this woman and she said in the email she would give me the credit why do I have to go through all of this!!

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