ComplaintsforConcrete Solutions FL
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Complaint Details
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Initial Complaint
04/10/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Business will not respond to my request to fix a new walkway they completed at my residence on February 2nd, 2024. I first reached out to them regarding the damage via text on March 3rd. I also sent messages to the owner via email on March 18th. At first they said they do not repair existing cracks due to the contract but as you can see in the picture this was not an existing crack. We just want them to repair the job that was not done right the first time and they are ignoring our messages. Email thread is over 5 MB otherwise but I will attached the contract and images of our walkway before and after the job was completed.Customer response
04/10/2024
Attached is the email thread between the business and myself. Here you will see pictures and the contract included.Customer response
04/13/2024
Issue has been resolved with the business as they repaired our walkway. Complaint can be disregarded. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.