Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

American Hero Construction of Florida LLC. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforAmerican Hero Construction of Florida LLC.

    Roofing Contractors
    Multi Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    10 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Jeffery D.

      1 star

      02/14/2023

      I will never recommend American Hero Construction to anyone. American Hero helped me file an Insurance claim because of a roof leak and due to the age of the roof, 17 years, we needed a new roof. American Hero helped me file the claim in August 2022. November 2022 American Hero pulled the permit. December 2022 the project Manager ******************* spoke to me and said ************************ we are looking at the first week in January 2023 to put your roof on. The office should be giving you a call. The office never called. ******************* never called, never returned calls or texts. I would go to the office before, during and after business hours, but there is never anyone there.American Hero pulled my permit, then skipped town with my 9,870.22,which was the first half of my Insurance claim and my ***** deductable, and I still need a roof. my number is my name is **** and very disgruntled. I will not give American Hero a single star rating.
    • Review from Colin H

      5 stars

      12/07/2022

      Ian did a great job for us and I would be happy to recommend your company to anyone Colin ****
    • Review from Mallory F

      5 stars

      07/28/2022

      Professional organization that supported every part of the process to include pre and post inspections. Ian was our project manager and did a great job! He was a thorough communicator and always available. I would recommend them to a family member. Thanks again!

      American Hero Construction of Florida LLC. Response

      07/29/2022

      Thank you for your excellent review and choosing American Hero Construction of Florida for your roofing needs. Ian is a Rockstar on our team and we go above and beyond to bring the spirit of excellence alive in each and every customer interaction!
    • Review from Chris M

      5 stars

      05/16/2022

      My experience with American Hero Construction was great. Evan and his crew communicated with me from the start on each process and really drove the project to completion.
    • Review from Elizabeth V

      5 stars

      05/12/2022

      American Hero Construction just completed my roof replacement and I was very pleased with all aspects of the job. Evan was our senior field inspector and did an excellent job, keeping the entire job moving along, from start to finish and my roof was in very bad shape. Evan is very professional, courteous and offers a very high level of customer satisfaction. I highly recommend this company and Evan A.
    • Review from Joseph B

      5 stars

      05/10/2022

      Evan was outstanding to deal with. He stayed in touch throughout the process, communicated next steps and followed through and followed up. Thanks to all at AHC.
    • Review from Cathy R

      1 star

      05/04/2022

      American Hero Construction replaced my roof in December 2020. The replacement was unbelievable. A.H.C. Had a very hard time getting anyone from A.H. They finally came out multiple times for repairs on my roof. In the process I had property damage, garage door l, leak in my garage ceiling. Damage to all my existing gutters. A.H.C. had a third party come and replaced my gutters. ***** ******* did a horrible job. They damaged split my 1x2 behind gutters. The brand gutters are dented, down spouts don't completely go in the drain, the down spouts are not straight and more. They hired a new company in Dec 2021 to replace my gutter, but the company could not replace my 1x2s behind the gutters since the drip edge would have to be replaced. Order to do so, my roof has to be replaced. I spoke to Romney L., Dave S. and multiple people. All have dropped the ball. I have spoken to the owner Tyron C. He used the phrase, "it's all jacked up". He said he wants to get the issue taken care of. As of today, May 4, 2022 there has been no contact from Tyrone C. the owner. He has no intention in resolving issue. My nails on my roof are popping. I have a very bad roof job. If you don't want a head, I would not hire this company. They are unprofessional, and liars.

      American Hero Construction of Florida LLC. Response

      05/09/2022

      American Hero Construction has been helpful and compliant in every way possible. We have answered all your calls and messages and even made several trips to your property to speak with you. You sat down with one of the owners of the company, Steven F., and compiled a list of problems. American Hero Construction fulfilled all the problems on said list and satisfied everything under our Labor Warranty. After all was done and resolved, the only remaining issue was the Manufactures Defect with Owens Corning. We helped you through the process of fighting for a full roof replacement with Owens Corning, which you received. As we have explained to you multiple times before, it is their responsibility to replace your roof and the gutters are a part of that. We are not going to be financially responsible to for detaching and resetting the gutters when this is not our problem to resolve. American Hero Construction has been nothing short of helpful and professional in every way and we do not appreciate you saying otherwise.

      Customer Response

      05/10/2022

      A.H.C hired a third party to replace my damaged gutters. They hired Tiger Gutters to replace the gutters that A.H.C. roofers destroyed. Tiger Gutters came out and replaced my gutters. They splitted the 1x2s, dented the new gutters, and some of the gutters aren't even attached to any wood. My down spouts are not straight. Tiger Gutters said they are not responsible since AHC hired them. My original gutters were in better shape than the replacement from Tiger Gutters. AHC who is responsible for the botched gutter job? I should have checked with the BBB before having my roof replaced. I should have listened to my neighbor that had his roof replaced 4 months prior to my roof. He only had issues as well with his gutters that AHC replaced. His gutters fell off his house within 2 weeks.

      Again, who is responsible for my blotched job on the gutters in my house???
    • Review from David F

      5 stars

      04/05/2022

      American Hero has been an excellent company to work. Everyone focused on customer service and ensuring everything was done right. Evan, our project manager, was instrumental in ensuring all roof work was completed on time and to our satisfaction. Best experience and look forward to working with American Hero and Evan for future projects.
    • Review from Gloria H

      5 stars

      03/11/2022

      Irn was very professional and everything he said the company would do was right on target. Would highly recommend American Hero and Ian P..

      American Hero Construction of Florida LLC. Response

      03/18/2022

      Thank you so much for your review! American Hero strives to do our best for each and every one of our clients!
    • Review from Labron H

      5 stars

      11/14/2021

      We recently needed the services of a roofing company and we called Hero. We had employed them before and were very pleased and their customer service is outstanding. In this day and age you just don't get customer service like this any more. The quality of work, knowledge of products and roofing is superior to any other roofing company that I've ever dealt with. They stay in touch, they communicate and they get to your home quickly, determine what is needed, what materials to order and set up a return appoint and then they show up and do more than what they said they would. The best I saved for last, they are all veterans and you just can't beat that in my book.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.