ComplaintsforArtisan Made USA LLC
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Complaint Details
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Initial Complaint
03/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Raymond ****** was hired to finish up some work in the main living space of my home and do a complete renovation of my Master Bedroom and Master Bath(excluding the cabinets, sinks and mirror). He was paid $10,650.00 on December 29th, 2023 up front. Half of total amount for the job. The main area was not completed yet but he was badgering me to start the master side of the house. A second draw was asked for in the amount of $3,000.00 on January 8th, 2024 and was paid in good faith that he would fix some areas that were unacceptable and complete the main area so he could continue to the master side. On January 11th all if his tools and supplies were gone from my home and things were not fixed. He said he was tired of waiting on me to clean out the master side and they were going to start another job and would be back in 2 weeks to start on the master bath/bedroom. He referred to the things he was doing in the main area as “piddly” and I was wasting their time. At that point, I told them to not come back and refund me $10,000.00. The amount of work completed to my satisfaction was barely $3,000.00. He told me there were steps that I needed to go through to get it. He refused to refund the money he did nothing for. I waited for 2 weeks hoping he would see he was committing theft. He said he would be willing to finish the job. There is NO way I wanted him back at my house to badger me and swindle me out if mire money. Not to mention, he does not do good work! Please help me recover my money or at least make it aware to the public that he is a con artist.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.