ComplaintsforGVS Custom Renovations LLC
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Complaint Details
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Initial Complaint
07/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We consulted GVS to complete patio work and install new French patio doors.they came out to do the work as promised. However the owner ****** never came back to quality control the work, revisit the site after the work was done nor send anyone else on a project management level to do the same. I am a construction manager so I informed ****** via phone calls, emails and text, that the work we discussed was not properly installed. The or instructions were to match the existing tile style. They did on one part of the patio then did not on the second portion of the patio. I have asked *** to cure this since April. I have received a response that they would but have not shown up. For phase 2 they were consulted to install the patio doors however they are not licensed to perform such work in the state of *******. They were paid a deposit but has not returned the ******* although they are not licensed to perform the work.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.