14 Customer Reviews
Review from Kavita K
5 stars09/23/2024
We hired Outdoor Designs to build a sidewalk and pave in our pool equipment area. From start to finish, this company was professional, timely, and effecient. About a year ago, we moved into an older home that required several repairs. We've had several contractors (probably 50 to 60) over the last year as we are not handy. Outdoor Designs has probably been my absolute favorite out of all of them. I look forward to working with them again in the future.
Outdoor Designs LLC Response
09/24/2024
Thank you, ******* We are happy you are satisfied with your pavers in ********, *******. We appreciate you! Thank you for choosing us!!Review from Sonya K
1 star08/07/2024
Funny we had nothing but a terrible experience, and now we are barely 2 years out, only to find that the pergola built wasnt built properly and has already collapsed (because of wood rot / not using pressure treated wood) beyond disappointed. It was a disaster from the beginning, when our original sales person left our project in the hands on someone else and the pergola built wasnt anything near what we discussed originally. It was a mess. Im sure *** is great. I unfortunately never got to meet him, and he didnt even have the professionalism to call Or come assess the damage himself (sad). Make sure you take pics along the building process. Sure glad I did, for our attorneys to see.
UPDATE:
The original service was outsourced and the job was not a representation of Outdoor Designs Work / Quality and they have agreed to FULLY refund our purchase price for the original Pergola. Although a frustrating process, we are pleased that they held themselves accountable and are helping us replace the pergolaOutdoor Designs LLC Response
09/10/2024
I visited the clients' residence, after two visits from our salesman, to inspect the pergola. They are very nice people and I am pleased to report that we have agreed upon a solution for a new pergola that is satisfactory for everyone involved. ***Review from Kathy M
5 stars08/01/2024
Outdoor Designs built a wonderful screened in porch for us and we couldn't be happier with it! Cici and **** kept us up to date with scheduling and any pertinent questions. From design to the finished product, it was an easy, seamless process. You can't go wrong with Outdoor Designs for your next project!Outdoor Designs LLC Response
08/02/2024
Thank you so much, *****! We are very glad that you are happy with the custom pergola room! Hope you enjoy your patio in the beautiful *******!Review from Frank T
5 stars05/15/2024
Excellent job installing pavers on each side of driveway and installing a new paver patio. I very happy with the results. Professional job and fast.Outdoor Designs LLC Response
05/16/2024
Thank you so much, *****! We are very glad that you are happy with the final product! Hope it makes your everyday life better!Review from Priscila G
5 stars05/14/2024
We hired them to do the pavers in our yard and we were very grateful for the work. They helped us with everything we needed, with the *** and the work was great! We are already making plans for more work!Outdoor Designs LLC Response
05/15/2024
Thank you so much, ********! We are very glad that you are satisfied with the final product! Hope you enjoy your patio to the fullest!Review from Lynette P
5 stars01/25/2024
I had a great experience with this company. And I say experience ** hiring a contractor is beyond getting the job well done.Their staff was super responsive to our questions and concerns (which were a lot). They were extremely patient with our hesitations (our house is old and our backyard is an underground mystery). Once we decided to go through with the project, they were inmediately on it. As soon as those permits were approved, everything just happened so quickly. Each day I would get a notification of the process and it was executed as planned. They did an amazing job; the porch and insulated roof look great and Im extremely happy. Everyone was very professional- from the people at the office to the people on the job site. Communication was always great (no crickets which Ive had from previous contractors), execution of the job was efficient, it looks neat and well done, and prices were competitive with the market. I would 100% recommend and use them again for future jobs.Outdoor Designs LLC Response
01/25/2024
Thank you so much, *******! We are so honored to have made your outdoor patio and insulated roof in *******, ******* come to life! We are grateful for your business! We hope you enjoy it to the fullest!Review from Andrew S
5 stars01/08/2024
Found Outdoor Designs after working with several other companies unsuccessfully. They really took the time to fully understand what we wanted (came out for 2 site visits before we committed to anything - both were thorough and lasted a couple hours). Also were willing to work with us on refining the project to fit within our budget. Very responsive any time we had questions and quick to address / fix any concerns or issues without a bunch of back and forth. Were very happy with the finished product. Would definitely recommend and plan to work with these guys again any time we need something done outdoors.Outdoor Designs LLC Response
01/09/2024
Thank you so much, ******! We are so honored to have made your outdoor kitchen, pool deck and wood deck in **************, ******* come to life! We are grateful for your business! We hope you enjoy it to the fullest!Review from Noemi M
5 stars11/14/2023
I envisioned creating a beautiful backyard oasis and hired a designer to revamp the relaxing backyard design. Taking those designs to Outdoor Designs LLC, they reviewed the renderings and offered a quote that pleased me. Signing a contract in September 2022, we began construction in March 2023 after obtaining permits. Though there were instances of miscommunication during the process, which proved a bit frustrating, I was ultimately very satisfied after the completion of my project. The team at Outdoor Designs delivers excellent quality work. Their employees are considerate and highly efficient. The tile work for the pavers looks stunning, and the floating pergola is a real standout. Following completion, there were some minor fixes required, but their promptness in addressing and rectifying these issues was commendable. Overall, I would recommend this company to others due to their excellent workmanship, attentive customer service, and exceptional value.Outdoor Designs LLC Response
11/14/2023
Thank you Noemi, for your kind words, your patience and for allowing us to make the vision of your backyard oasis come to life. We are grateful for your understanding in the midst of any miscommunications as we are always striving towards excellence. May you enjoy your oasis for years to come! Have a blessed dayReview from Jennifer C
5 stars10/17/2023
I want to thank the family and team of Outdoor Designs LLC. They have restored my backyard to a beautiful place I can enjoy once again. From my first contact with Mari and Emily til the end of project they both have been efficient and communicative through out the process. On the day of install I overjoyed with the efficiency and thoroughness of the team. Having removed a large area of pavers and rocks and installing a new patio and wall in a day. It’s beautiful and I couldn’t be happier. Thank you Outdoor Designs LLCOutdoor Designs LLC Response
10/24/2023
Thank you so much Jennifer, we are humbled by your review and grateful that we were able to have that kind of impact on a client and their vision for their home. Thank you for your business and your kind words. Have a blessed day!Review from Limuel D
5 stars08/07/2023
Dan and the whole team of Outdoor Design are superb! From planning to execution of the project, everything went well smoothly, efficient and fast! We had outdoor design to install our pavers, fence and patio screen enclosures and they gave us a great deal. We are happy about the outcome and the team are highly recommended. I would love to consider their service again if we'll have more projects in the future. Thank you Outdoor Designs!Outdoor Designs LLC Response
08/09/2023
Thanks Limuel, it was a pleasure working with you. We are thrilled that you had such a great experience. We value our clients and so we strive to get their desired results. Have a blessed
Customer Review Rating
Average of 14 Customer Reviews
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