ComplaintsforAppliance Fix
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Complaint Details
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Initial Complaint
03/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Technician came home and checked out the broken appliance (washer) on 2/27/2023 (Monday). Said needed an advance of $125 to order parts and complete the repairs that Friday (3/3/2023). I wrote them a check and they deposited it the very next day (2/28/2023) and since then haven't got back to me. We have called them numerous times, left voice messages and the one time the person picked up the call on 3/12 they said they'd call right back and never did. Left voice messages today 3/26 as well.Business response
04/17/2023
The ** washer was repaired on April 3rd. We had to wait for the parts to be ordered before we could repair.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.