15 Customer Reviews
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Review from Margaret R
1 star06/15/2024
I had my vinyl siding replaced, when they started to place it ,I noticed that the vinyl was different of what they showed me .and lifetime's warranty. I call ***** the rep I spoke with, and He insisted thats the only siding they have .He lied to get customers, I know what I saw and I touched it was hard material and I got the cheap vinyl for double the price. Why the State accepts that , this people get to customer lying to them to make business, someone needs to stop this.
Ridge Top Exteriors, LLC Response
07/15/2024
We fulfilled our contract, upheld our warranty work and we also gave her plenty of options as to what siding she wanted. Chris talked about the different thicknesses in vinyl and also offered her the James Hardi product. She chose what she wanted.Review from Anabella S
5 stars04/13/2024
I had a great experience with ridgetop. Great options for tile roofing. Great color rendering technologyRidge Top Exteriors, LLC Response
04/16/2024
We are so glad to hear you had a great experience with Ridge Top Exteriors! Thanks for sharing your positive feedback! Let us know if you need any more help.Review from Holly A
5 stars03/01/2024
*** and **** were professional, knowledgable and very easy to work with and the crew did a fantastic job. I could not be happier with *******. It looks amazing too.Ridge Top Exteriors, LLC Response
03/03/2024
I'm so glad to hear that ***, ****, and the crew did such a great job on your roof! It's always a relief when things go smoothly with home projects. Enjoy your new roof and the peace of mind that comes with knowing it was done right. Cheers to a job well done!Review from John C
5 stars03/01/2024
The whole team from ************************* (GM), ********************* (Project Manager),***, ****** and their roofing crew performed top notch workmanship and had great attitudes and smiles. They all treated our property and my wife with dignity and ****** Our home built circa 1945 has received a much needed face-lift. Wed be happy to recommend their company to friends, family and countrymen!Ridge Top Exteriors, LLC Response
03/03/2024
Hey there! Thanks for the awesome feedback on ********************, ***, ******, and ****************. We're thrilled to hear they did such a fantastic job on your home. It's great to know they treated you and your property with respect.Review from Hans B
5 stars03/01/2024
Ridge Top Exteriors installed hardi plank siding on two ***** ends. The entire experience was very professional and pleasant. The sales person, ************************, was very knowledgeable, honest and courteous; just a nice person and not a hardnosed salesperson! We felt she looked at it from our perspective and did her best to provide a very competitive quote. It is much appreciated! The entire crew was hardworking, polite, and extremely good at their work. The end result looks better than I had expected or hoped for. I highly recommend RTE to anyone looking to do home improvements. The office and the siding expediter, ***************************, kept us informed at all times. Overall a very pleasant and professional experience!! Thanks again for a great job!!Ridge Top Exteriors, LLC Response
03/03/2024
We are so glad to hear that you had such a positive experience with Ridge Top Exteriors! It's always great to work with a knowledgeable and friendly salesperson like ******. And it's even better when the crew is hardworking, and the end result exceeds expectations. Thanks for recommending RTE!Review from Bl D
1 star11/22/2023
I recently engaged Ridetop Exteriors for a service, anticipating professional and transparent dealings. Unfortunately, my experience was marred by significant discrepancies in pricing and concerning interactions with their representative, Alex. Initially, I was quoted a comprehensive price of around $7800. This figure was later contradicted by a substantially higher final bill. Despite having written confirmation of the original quote, the company did not honor this agreed-upon amount. When I confronted Alex about this inconsistency, his response was dismissive. He stated that regardless of the situation, there would be a lien on my property, showing a lack of consideration for my concerns. This interaction, coupled with the initial misrepresentation of costs, reflects poorly on the professional standards of Ridetop Exteriors. It’s disappointing and unsettling when a business fails to uphold basic principles of transparency and customer respect. The Manager Brian C****** did nothing to resolve this matter.Review from Robert T
1 star04/13/2023
Worst experience as a homeowner.Had multiple subcontractors doing their portion of the job. Every subcontractor had to come back 1 or 2 times to correct a faulty install.Their workers have no integrity!When I watch what they're working on its ok. As soon as I leave.. back to sub par workmanship.I had to have GAF come out to inspect my NEW roof to be sure it will meet warranty qualifications.As expected it did not. Worst mistake deciding to go with this companyRidge Top Exteriors, LLC Response
03/03/2024
We have over 5000 customers a year we work with. We have over 2000 5 star ****** reviews and as hard as we try 1% of customers we just can make happy. We will spare details about this customer and wish him the best.Review from ROBERT R
1 star12/19/2022
Scheduled an estimate for a roof replacement after hurricane ***, company showed up and refused to perform the estimate when I would not give them my field adjustors report.Review from Rose P
5 stars12/11/2022
I would highly recommend Ridge Top Exteriors. They are everything they advertise and more. I needed a new roof after hurricane ***. I am a widow and have had take over so many things that my husband did. From first being able to get an estimate the next day! Unheard of . I had the absolute pleasure of meeting ***********************. I felt comfortable after a few (poor guy) hours of questions. I knew this was the company I wanted to do *******. Everything ***** told me was true and ,done exactly as he said. There were a few times I had to speak to *****. There are no answering machines in his vocabulary. Sunday calls were like any other day. We only had one "glitch" a solar tunnel got damaged and again ***** totally took charge and got it fixed. I can't say enough good things about the beautiful new roof I have! Thank you a thousand timesReview from Carol C
5 stars10/01/2022
We have contracted with Ridge Top Exteriors for a roof and windows. On Wednesday night *** made landfall in *************** ,Thursday morning September 29 I got a call from ***** at Ridge Top inquiring if we had any shingles missing on our roof and if Ridge Top needed to come out and cover our roof with a tarp. I told him no, but my sister in North *************** had major damage to her roof due to hurricane ***,and she needed a tarp on her roof. ***** made arrangements for a crew to go down and put a tarp on her roof the very next day. Sent us pictures of the roof before and after it was covered. So far Ridge Top has been very professional and efficient at what they have done for ** not to mention that there people had to travel from ***** to N. **************. For a person that is not a customer (yet). So far we are very pleased with what they have done for us.
Customer Review Rating
3.13/5stars
Average of 15 Customer Reviews
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