ComplaintsforSelf Park FLL, LLC.
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Complaint Details
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Initial Complaint
06/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
parked my care at the self park FLL parking lot on 5/25-5/29 upon return noticed my drivers side door was hit, unable to open door. Police was called report was made,attendence did not come to assist me, ask me how I was going to get home.The women in the office when I arrived said well you park at your own risk, I did not know that .The sign was so small on the wall to the left of the desk, no where else, no one says anything about that. When I said the paper on the computer, the guy did not say anything about that, parking at your own risk. I paid $88 dollars to park at my own risk *********** officer asked if there was camera's the attendent said no they're not working, I was under the impression the the parking lot was under surveillance. I was miss lead thought my car was being protected but it was not .I have to pay to get my car fixed along w/ my insurance going up, rental care and no one from this company SELF PARK FLL has even called meInitial Complaint
03/29/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
3/24/23 $74.63 Self parking While gone for 4 days, weve come back to our catalytic converter cut off of our vehicle. The business states they have zero cameras in the lot and that this has happened several times the past couple of weeks. Business claims there is nothing to be done and is park at your own risk but there was no guarantees or warnings or disclaimers or waivers signed when booking whatsoever.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.