ComplaintsforJW Capital Group
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Complaint Details
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Initial Complaint
07/09/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
***************************( Member/Manager of JW Capital Group LLC) was introduced to us by a realtor as a mortgage broker. We were seeking a construction loan. After sending ******* all of our information for pre-approval for a loan, he recommended that we invest with his company, JW Capital Group LLC. We invested $100,000 on 5/7/2024, for a return of $107,500 on 5/28/2024 (we have a signed contract). Since then we have not received any funds from JW Capital Group and we were given multiple excuses from being too busy to get to the bank to return the investment and now waiting for the attorney to approve the transfer. It has been harder and harder to get hold of *******. We have had to reach out to the realtor to have her help in getting him to return our calls. To date (six week late) he still states that funds are good, but has not returned any money.We want all the funds returned to us as stated in the contract $107500.Customer response
07/10/2024
Good day.
This morning 7/10/24 JW Capital Group LLC returned all the funds requested.
Thank you
Customer response
07/10/2024
Date Sent: 7/10/2024 1:57:11 PMGood day.
This morning 7/10/24 JW Capital Group LLC returned all the funds requested.
Thank you
Initial Complaint
12/12/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
The date of the transaction 11/01/2016 I invested $182,368.25 its been years I invested in this mortgage investment group the manager which is *************************** the contract said I can withdrawal any amount after 3 years its been past that the company gives me a 8 percent interest every month about 2 years ago I wanted a withdrawal that took over 2 months for him to comply now I wanted to make a ****** dollar withdrawal October of this year and he said he sent it out and it should be there in my bank a few days I kept checking it never showed up I call every single day and he has an excuse why it hasnt showed up and now he stopped taking my phone calls and is ignoring me and I cannot get in contact with anyone this is illegal and I have documents from the first transaction that I made this investment Im a senior citizen and Im afraid hes avoiding me and trying to keep my money i would like him to comply with my withdrawal its been over 2 months now and still no withdrawal of 50k if he dosent come up with this I want to pull out everything he is a very shady person to deal withBusiness response
12/19/2023
Afternoon!
Hope all is well. This complaint will be withdraw by the client. We are not sure why this was filed in the beginning. Per the signed agreement with client we are still processing his request.
Thanks so much!
***************************
Business response
12/19/2023
Date Sent: 12/19/2023 1:23:29 PMAfternoon!
Hope all is well. This complaint will be withdraw by the client. We are not sure why this was filed in the beginning. Per the signed agreement with client we are still processing his request.
Thanks so much!
***************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.