ComplaintsforTaco Tools
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Complaint Details
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Initial Complaint
01/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
After receiving a terribly damaged $1600 chop saw from Taco Tools, they said a new one was shipped immediately after. A week later I finally receive confirmation it just shipped. Mid-stream, they reverse the shipment back to the supplier. At this point it has been nearly a month, when I called them they said my money was refunded a week ago. When I checked with the credit card company, nothing had been refunded. Now they say it will be another 3-5 days. I never requested the cancelation of the saw, yet they are trying to keep my money.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
1191 E NEWPORT CENTER DR #103
Deerfield Beach, FL 33442
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.