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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/27/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Company is a known front organization for ****************** is happening to stop it - Shame on BBB for allowing this to occur.Business response
02/27/2023
Respectfully I do not see a complaint here. I do notice that consumer has formed an opinion of our company. MyHealthAngel has earned a strong reputation in the community, I'm not sure why the consumer has formed this opinion. Clearly our Lack of any complaints during our history demonstrates this is an unfair characterization by the consumer. However, if the consumer has any details surrounding what has caused him to form this opinion we would be eager to receive this feedback.
Initial Complaint
08/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I have been receiving for the past 8-9 months harassing phone calls from this marketing firm trying to sell me ******************* policy. I am far from being of the age to need ********* I have explained this hundreds of times to the incoming caller. The call usually ends with them cursing at me then hanging up as I ask to be removed from the call list. I have googled the business name/website, and found a *******************************, Chief Revenue Officer at ************ listed in the 'contact us' section. Left 3 voicemails and no return call yet to be removed from their call system. I gained this information by following through one of the calls, which eventually led to a "E Health Insurance" agent *************), whom pathetically apologized and gave me the My Health Angel business info as their calling lead. The callers at My Health Angel have heavy accents making it hard to understand. I want off their call list immediately as I get a dozen calls each day.Business response
08/23/2022
MyHealthAngel does NOT make any Outbound calls to Consumers.
MyHealthAngel is a marketing agency. We Only Accept Inbound Phone Calls.
MyHealthAngel does NOT make any Outbound calls to Consumers.
If the Consumer can share their Phone number we can research to identify the source of the phone call.
The Consumer can be removed from any Mailing List; please share Name and Address and we can remove the consumer from ALL Marketing Activities.
Should the Consumer wish to discuss, please call *********************; ************
Customer response
08/24/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.